Who We Are
Go Expandia is operated as part of Remova Inc., 1111B S Governors Ave STE 39322, Dover, DE 19904, United States. You can contact us at [email protected].
Information We Collect
We collect information that people choose to provide through forms, email, calls, chat, and project discussions. This may include name, company, work email, service interest, messages, project requirements, files, and other business context shared with us.
We also collect limited technical and usage data from the website, such as pages visited, device and browser information, approximate location derived from IP address, referrer, form events, and analytics identifiers.
Project and AI Data
During AI consulting, automation, agent, or custom AI solution work, clients may share business materials such as workflows, documents, CRM exports, operational records, customer service examples, reports, and system descriptions. We use this information only to scope, deliver, support, and improve the agreed work.
We do not use client project data to train public AI models unless a written agreement explicitly allows it. Where practical, we limit, mask, or remove private personal data and sensitive details before analysis or implementation work. Client materials remain subject to the confidentiality, data-processing, and security terms agreed for the project.
How We Use Information
- Respond to inquiries and prepare consultations, proposals, and project plans.
- Deliver AI consulting, automation, AI agent development, custom AI solutions, training, and support.
- Operate, secure, debug, and improve the website, forms, analytics, and communications.
- Send relevant follow-up messages when someone asks for information or subscribes to updates.
- Meet legal, accounting, security, and compliance obligations.
Cookies, Analytics, and Third-Party Tools
We use cookies and similar technologies for site operation, analytics, form handling, chat, and marketing measurement. Current tools may include Google Analytics, Microsoft Clarity, HubSpot, and Tawk.to. These providers may process technical and usage data according to their own policies and our configuration.
More detail is available in our Cookie Policy.
Legal Bases
Depending on the context, we process personal data because it is necessary to respond to a request, prepare or perform a contract, pursue legitimate business interests, comply with legal obligations, or because consent was given for a specific purpose such as optional communications or non-essential cookies.
Sharing and Subprocessors
We may share information with service providers that help us operate the website, communicate with prospects and clients, analyze usage, host systems, provide chat, process forms, manage email, and deliver client work. These providers are expected to process information only for the relevant service purpose.
We may also disclose information if required by law, to protect rights and security, or in connection with a business transfer involving Go Expandia or Remova Inc.
Retention
We keep personal data only as long as needed for the purpose collected, including inquiry handling, project delivery, support, legal, accounting, audit, and security needs. Contact and project records may be retained for business continuity unless deletion is required or agreed.
International Transfers
We work with clients and providers in multiple regions. Information may be processed in the United States, the European Economic Area, the United Kingdom, or other locations where our providers operate. Where required, we use appropriate contractual and organizational safeguards.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data. You may also withdraw consent where processing is based on consent, and you may have the right to complain to a data protection authority.
To make a privacy request, contact [email protected]. We may need to verify your identity before acting on the request.
Security
We use reasonable technical and organizational measures to protect information, including access controls, least-privilege handling, secure file exchange where appropriate, and project-specific data boundaries. No system can be guaranteed completely secure.
Children
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal data from children.
Changes
We may update this Privacy Policy as our services, providers, or legal requirements change. The updated date at the top of the page shows the latest revision.